What Clients Say

We always appreciate receiving good feedback from our clients and we also enjoy sharing it with you as well. Here are some examples.

Willow The Labrador

“We thought we were going to have to have Willow put down as he could hardly walk out to the garden. Hydrotherapy was suggested so we took him to Woozelbears. After just 3 sessions there was an improvement in his joints. After 6 sessions he was walking round the fields again. Willow will always have arthritis but by keeping up his hydrotherapy he is having a much better quality of life. The staff are very friendly and knowledgeable.”
Owner: Antony and Julie
Dog: Willow
Clinical Condition: Hip Dysplasia, Spondylosis and Arthritis

Milli the Golden Retriever

“Milli says thank you for helping her get better after her cruciate rupture!!

She, her brother and I have been out for some longer walks (up to 2 hours) and she is all good, loving life & you would never know she had a problem!!”

Owner: Bex
Dog: Milli
Clinical Condition: Cruciate Rupture

Alfie the Schnauzer

“My best friend, Alfie has taken part in Agility, Flyball and Competitive Obedience – we qualified for Crufts in 2017 and 2019.
The vets have always remarked on his fitness . . . then, in the split second it took me to lift his brother out of the car, he lost the use of his back legs. Fitzpatrick referrals diagnosed FCE (a spinal stroke) and so intensive rehabilitation began, involving physiotherapy and hydrotherapy in the aquatic treadmill.
Sue at Woozelbears came highly recommended through my network of doggie friends, and an added bonus was knowing that she had worked with Fitzpatrick’s .
Alfie has gone from strength to strength with Sue, and the aquatic treadmill. Sue expertly gained Alfie’s confidence in the water, as he is none too keen to get wet, and she has worked out little games so that he doesn’t stand on the sides! (Schnauzers are intelligent and can be touch lazy, so he figured out how to avoid having to walk!)…”
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Alfie the Schnauzer

“After three months of twice weekly sessions, Alfie is up on all four paws, walking unaided. He has had no setbacks, and I have received lots of comments on how well he is walking.
It is still an ongoing treatment, as his right side is weaker than his left, but with Sue in our corner, I know that the worst day of my life will soon be in the past.
Grateful, indebted, professional, caring are all understatements on Sue’s work.
She has given me my Alfie back.”

Owner: Jacky
Dog: Alfie the Schnauzer
Clinical Condition: FCE

Alfie the Jack Russel

“Thank you so much to Sue of Woozelbears, Burgess Hill.
You have managed to get a water shy Alfie (Jack Russell) to look forward to his twice weekly visits, he is keen to get into the tank and even tolerate the hairdryer after his shower.
After his Luxating Patella surgery we were dreading the recovery period, what to do for the best, Sue was always on hands giving really sound advice and she always listened to our concerns, it was truly a joint effort to have the healthy happy Alfie we have today.
Before Surgery and Hydrotherapy he was a very quiet, unhappy boy now he has a new lease of life and I have to keep up with him.”

Owner: Sonia
Dog: Alfie the JRT
Clinical Condition: Luxating Patella

Maya the Collie

“Maya has been going to Woozelbears for just over a year. When Maya started it was for arthritis.
Sarah and the team were so good with getting Maya into the pool as she was a little nervous to start, but now she can’t wait to get in and will even try getting into the pool area when it’s days she is needing to be in the treadmill. Sarah has helped to get Maya back on her four paws after Maya had two cruciate operations in the last 6 months. We can’t thank Woozelbears Melksham enough as Sarah always goes above and beyond to help the animals and is always so reassuring for the owners.
Maya still has a little way to go but she loves going which makes the whole process so much better. Thank you.”

Owner: Sam
Dog: Maya
Clinical Condition: Arthritis

Hartley the Labrador

“From the first time we met the team, they made us feel at ease, explaining Hartley’s treatment each step of the way.
he team always took great care in exercising Hartley and patience in keeping him focused. he was soon bounding around like a puppy again, with a big smile, tongue out, glint in his eyes and a constantly wagging tail. 
Not only do Woozelbears deeply care about the dogs,  they care about the owners too, knowing how daunting it can be for us when our dogs are poorly.  
I have no doubt that Hartley’s treatment at Woozelbears gave him a better quality of life – he was never happier than when having his hydro sessions, chasing a ball, and then being pampered by the lovely staff afterwards.
The staff at Woozelbears are amazing, working more than miracles with our Hartley bear – I would highly recommend them to any dog owners. 
Thank you all. Hartley bear, Kym, Andy & Lynda”

Owners: Kym, Andy & Lynda
Dog: Hartley
Clinical Condition: Arthritis

Lottie the Cavalier KCS

“After having spinal surgery, Lottie couldn’t walk for 6 weeks and we were unsure if she would ever walk again. Thanks to Angela and the team at Woozelbears, their support, patience and their love for animals, Lottie is enjoying life again, running around and playing with her best friend Marley! All our thanks, Kelly and Phill”

Owner: Kelly & Phil
Dog: Lottie
Clinical Condition: Spinal

Poppy The Staffy x

“I am so happy to have this opportunity to thank Charlotte and her Woozelbears. For their loving and caring help with Poppy after her slipped disc last April. There help and support have given me back my loving companion Poppy. All my thanks Peter.”
Owner: Peter
Dog: Poppy, 9 yrs
Clinical Condition: Disc Herniation caused paralysis

Ela and Blue

“Just wanted to say a big thank you again. Ela & Blue look amazing. Blue looks like he is 6 years old! Truly a brilliant job and we know you went all out – your efforts are appreciated. And Blue has stereo sound again.”
Owner: Adi and Nick
Dog: Ela and Blue
Services: Hydrotherapy & Grooming

Annie The Schnauzer

“Annie had a bad experience with a previous groomer and was terrified of having anything done. Margaret has been brilliant, very patient with us and Annie. Slowly over the last 6 months Annie, with Margaret’s help, has overcome her fears and is now as good as gold during grooming-almost to the point of enjoying coming! Definitely would recommend Woozelbears.”
Dog: Annie, Miniature Schnauzer
Service: Grooming

Sapphire the Golden Retriever

“She became very lame and was walking very strangely, we thought she was suffering badly and the vet would tell us to have her put down. She has been on anti-inflammatories, pain killers and Glucosamine tablets for 4 years. Our vet suggested Woozelbears in June 2011 and we are amazed how quickly she has improved. She is back to 30 minutes walking/running off lead everyday and her medication is gradually being reduced. She is now much happier and it’s amazing the difference hydrotherapy has made. Thanks to Charlotte and we are so lucky it’s here in Witney.”
Owner: Dawn
Dog: Sapphire, 9 year old Golden Retriever
Clinical Condition: Arthritis

Buddy The Cocker Spaniel

“At the beginning of 2011 Buddy was in a bad way being totally blind and having Cushing’s disease, skin allergies, a type of Cystic Fibrosis causing a nasty cough and a touch of Arthritis. As a result of the Cushings he was also overweight, even with all his medication he was struggling. The vet said the last resort was to give him Hydrotherapy. He has been attending Woozelbears weekly for either swimming or treadmill sessions since January 2011. With loving care and patience from Hydrotherapist Charlotte, it is now November 2011 and the vet says it is unbelievable how remarkably well he is doing and although there is no cure for all that is wrong, his condition is kept under control. It is absolutely certain that without Hydrotherapy he would not be here today being spoilt and still enjoying life. A big thank you to Charlotte and the team at Woozelbears.”
Dog: Buddy, 10 yr old Cocker Spaniel
Clinical Condition: Cushing’s disease, skin allergies, a type of Cystic Fibrosis

Pepper The Briard

“I would just like to say how delighted I am with my Briard Peppers first bath and groom with you today. Having not been socialised until far later than what might be considered ideal she is a very timid, all be it very loving puppy who is taking much longer to train than my previous Briard. I was concerned that she might find her first experience of bathing a tad traumatic but she appears to have enjoyed it immensely even showing a reluctance to leave your premises. Thanks you again for giving her such a gentle and caring introduction to grooming, she and I now look forward to her next booking in November on return from my fieldwork in France.”
Owner: Robin
Dog: Pepper
Service: Puppy first groom

Miss Marple

“Miss Marple has been visiting Woozelbears for several years and loves coming! When we had a family wedding, the staff were kind enough t tie her wedding ribbons in a brilliant woven plait around her collar! Always friendly and helpful, we can’t thank the staff here enough!!”
Dog: Miss Marple
Service: Grooming

Tarot the GSP

“Tarot, my 13 year old German Shorthaired Pointer, is so much more mobile since coming to Woozelbears. He’s gaining lost muscle mass and becoming more confident in his mobility. He loves coming here for a workout. All of the staff are so kind and lovely and helpful, to both of us!! I highly recommend Woozelbears to everyone. Thank you ladies.”
Dog: Tarot
Clinical Condition: Cartilage damage and arthritic hips